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Table B-9. Composite-level Average Percent Positive Response by Respondent Interaction with Patients

Patient Safety Culture Composites Respondent Interaction with Patients
With
direct interaction
Without
direct interaction
512 Hospitals 495 Hospitals
115,426 Respondents 35,122 Respondents
1. Teamwork Within Units 79% 79%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety 75% 76%
3. Management Support for Patient Safety 69% 76%
4. Org Learning—Continuous Improvement 70% 71%
5. Overall Perceptions of Patient Safety 64% 66%
6. Feedback & Communication About Error 62% 66%
7. Communication Openness 62% 64%
8. Frequency of Events Reported 60% 61%
9. Teamwork Across Units 57% 58%
10. Staffing 56% 52%
11. Handoffs & Transitions 46% 39%
12. Nonpunitive Response to Error 44% 47%
Average Across Composites 62% 63%

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