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Table C-1. Trending: Composite-level Percent Positive Response by Respondent Work Area/Unit

Patient Safety Culture Composites Work Area/Unit
Anes-
thesio-
logy
Emer-
gency
ICU
(any type)
Lab Medi-
cine
Obstet-
rics
Pediatr. Pharm. Psych/ Mental Health Radi-
ology
Rehabil-
itation
Surgery
10
Hospi-
tals
both yrs
68
Hospi-
tals
both yrs
39
Hospi-
tals
both yrs
83
Hospi-
tals
both yrs
84
Hospi-
tals
both yrs
37
Hospi-
tals
both yrs
21
Hospi-
tals
both yrs
61
Hospi-
tals
both yrs
20
Hospi-
tals
both yrs
80
Hospi-
tals
both yrs
66
Hospi-
tals
both yrs
72
Hospi-
tals
both yrs
170
Most
Recent
Respon-
dents
1,035
Most
Recent
Respon-
dents
1,315
Most
Recent
Respon-
dents
1,102
Most
Recent
Respon-
dents
2,702
Most
Recent
Respon-
dents
586
Most
Recent
Respon-
dents
497
Most
Recent
Respon-
dents
617
Most
Recent
Respon-
dents
504
Most
Recent
Respon-
dents
1,066
Most
Recent
Respon-
dents
546
Most
Recent
Respon-
dents
1,984
Most
Recent
Respon-
dents
85
Previous
Respon-
dents
903
Previous
Respon-
dents
988
Previous
Respon-
dents
890
Previous
Respon-
dents
2,048
Previous
Respon-
dents
551
Previous
Respon-
dents
456
Previous
Respon-
dents
487
Previous
Respon-
dents
467
Previous
Respon-
dents
810
Previous
Respon-
dents
650
Previous
Respon-
dents
1,635
Previous
Respon-
dents
1. Teamwork Within Units Most Recent 85% 84% 78% 81% 76% 81% 84% 82% 78% 80% 89% 81%
Previous 91% 81% 83% 80% 74% 77% 75% 85% 77% 81% 86% 80%
Change -6% 3% -5% 1% 2% 4% 9% -3% 1% -1% 3% 1%
2. Supv/Mgr Expectations & Actions Promoting Patient Safety Most Recent 69% 75% 66% 74% 74% 77% 77% 81% 76% 78% 85% 80%
Previous 88% 73% 74% 75% 70% 78% 68% 81% 77% 74% 82% 76%
Change -19% 2% -8% -1% 4% -1% 9% 0% -1% 4% 3% 4%
3. Mgmt Support for Patient Safety Most Recent 64% 68% 57% 73% 69% 71% 71% 74% 62% 76% 74% 74%
Previous 82% 63% 58% 73% 64% 70% 63% 74% 68% 73% 77% 72%
Change -18% 5% -1% 0% 5% 1% 8% 0% -6% 3% -3% 2%
4. Org Learning—Continuous Improvement Most Recent 72% 68% 69% 73% 72% 72% 80% 83% 71% 74% 76% 81%
Previous 85% 65% 73% 67% 66% 75% 67% 83% 74% 70% 77% 76%
Change -13% 3% -4% 6% 6% -3% 13% 0% -3% 4% -1% 5%
5. Overall Perceptions of Patient Safety Most Recent 63% 60% 58% 74% 59% 68% 76% 74% 62% 77% 79% 76%
Previous 72% 58% 58% 74% 54% 62% 60% 73% 62% 74% 79% 72%
Change -9% 2% 0% 0% 5% 6% 16% 1% 0% 3% 0% 4%
6. Feedback & Communication About Error Most Recent 61% 56% 54% 65% 57% 67% 69% 69% 65% 67% 74% 72%
Previous 56% 55% 54% 65% 55% 64% 59% 72% 59% 65% 72% 65%
Change 5% 1% 0% 0% 2% 3% 10% -3% 6% 2% 2% 7%
7. Communication Openness Most Recent 54% 61% 57% 65% 57% 68% 74% 74% 68% 66% 73% 70%
Previous 74% 58% 60% 63% 52% 68% 61% 72% 59% 61% 72% 69%
Change -20% 3% -3% 2% 5% 0% 13% 2% 9% 5% 1% 1%
8. Frequency of Events Reported Most Recent 54% 61% 57% 60% 67% 65% 59% 69% 63% 57% 61% 69%
Previous 47% 61% 63% 58% 61% 65% 64% 66% 63% 52% 64% 63%
Change 7% 0% -6% 2% 6% 0% -5% 3% 0% 5% -3% 6%
9. Teamwork Across Units Most Recent 56% 56% 50% 61% 61% 55% 60% 59% 54% 63% 61% 58%
Previous 56% 57% 48% 58% 58% 58% 48% 59% 48% 61% 62% 58%
Change 0% -1% 2% 3% 3% -3% 12% 0% 6% 2% -1% 0%
10. Staffing Most Recent 55% 53% 54% 58% 52% 60% 66% 60% 48% 68% 64% 62%
Previous 62% 53% 54% 59% 54% 56% 56% 60% 56% 67% 66% 61%
Change -7% 0% 0% -1% -2% 4% 10% 0% -8% 1% -2% 1%
11. Handoffs & Transitions Most Recent 24% 54% 46% 41% 54% 57% 44% 32% 34% 50% 44% 46%
Previous 32% 55% 46% 42% 51% 53% 43% 38% 31% 48% 45% 45%
Change -8% -1% 0% -1% 3% 4% 1% -6% 3% 2% -1% 1%
12. Nonpunitive Response to Error Most Recent 40% 39% 40% 47% 42% 44% 38% 60% 48% 48% 58% 54%
Previous 38% 35% 43% 45% 36% 39% 41% 61% 43% 46% 62% 50%
Change 2% 4% -3% 2% 6% 5% -3% -1% 5% 2% -4% 4%

Note: ICU = Intensive Care Unit; Pediatr. = Pediatrics; Pharm. = Pharmacy.

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