Figure 1. National Healthcare Quality Report Conceptual Framework (Text Description)
| Consumer Perspectives on Healthcare Needs |
Components of Healthcare Quality |
| Effectiveness |
Safety |
Patient
Centeredness |
Timeliness |
| Staying healthy |
|
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|
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| Getting better |
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| Living with illness or disability |
|
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|
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| Coping with the end of life |
|
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Source: Developed by Edward Kelley, Ph.D., Center for Quality Improvement and Patient Safety, AHRQ, Rockville, MD. Reprinted by permission of Edward Kelley.
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