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Agency for Healthcare Research Quality www.ahrq.gov
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Quality of Care

Tools & Resources

2010 National Healthcare Quality Report
AHRQ Quality Indicators
AHRQ Quality Indicators™ Toolkit for HospitalsNew!
Ambulatory Safety and Quality Program: Health IT Portfolio
Americans as Health Care Consumers: The Role of Quality Information
Americans as Health Care Consumers: Update on the Role of Quality Information
Assessing the Evidence for Context-Sensitive Effectiveness and Safety of Patient Safety Practices: Developing Criteria
Best Practices in Public Reporting
   No. 1. How To Effectively Present Health Care Performance Data To Consumers
   No. 2: Maximizing Consumer Understanding of Public Comparative Quality Reports: Effective Use of Explanatory Information
   No. 3. How to Maximize Public Awareness and Use of Comparative Quality Reports Through Effective Promotion and Dissemination Strategies
Care Coordination Measures Atlas
Case Studies from the Quality Improvement Support System
The Challenge and Potential for Assuring Quality Health Care for the 21st Century
Designing and Implementing Medicaid Disease and Care Management Programs: A User's Guide
Expanding Patient-Centered Care To Empower Patients and Assist Providers
Improving Health Care Quality: Fact Sheet
Managing and Evaluating Rapid-Cycle Process Improvements as Vehicles for Hospital System Redesign
Methodological Considerations in Generating Provider Performance Scores for Use in Public Reporting: A Guide for Community Quality Collaboratives
Model Public Report Elements: A Sampler
National Quality Measures Clearinghouse™
Oregon Consumer Scorecard Project
Patient Safety Culture Surveys
Promoting Safety and Quality Through Human Resource Practices
Q-SPAN: Expanding and Improving Quality of Care Measures
Quality Diagnostic Tools for States Quality Improvement and Performance Measurement in Medicaid Care Management: Fact Sheet
Quality Interagency Coordination Task Force (QuIC): Fact Sheet
Reducing Errors in Health Care
Regional Coalition Collaboration Guide
Researching Implementation and Change While Improving Quality
Selecting Quality and Resource Use Measures: A Decision Guide for Community Quality Collaboratives
TeamSTEPPS™
Theory and Reality of Value-Based Purchasing: Lessons from the Pioneers
Toolkit for Redesign in Health Care: Final Report
Transforming Hospitals: Designing for Safety and Quality
Users of Public Reports of Hospital Quality: Who, What, Why, and How?
Using Workforce Practices To Drive Quality Improvement: A Guide for Hospitals
Women With Diabetes: Quality of Health Care, 2004-2005
Women at High Risk for Diabetes: Access and Quality of Health Care, 2003-2006

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Research Findings

Research Activities: Online Newsletter 
Summarizes study findings relevant to quality of care

Agency Press Releases

Date   Title
11/2/11 AHRQ Awards $34 Million To Expand Fight Against Healthcare-Associated Infections
6/1/11 Health Care Quality Gaps and Disparities Persist in Every State
5/9/11 ICUs in Michigan Sustain Zero Blood Stream Infections for Up to 2 Years

News and Numbers

Date   Title
8/25/11 Hospital Deaths from Heart Failure Cut by Half Over Seven Years

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Consumer Assessment of Healthcare Providers and Systems (CAHPS®)

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Evidence Reports & Technical Reviews

Evidence Report/Technology Assessment, No. 137:
Cancer Care Quality Measures: Symptoms and End of Life Care
Evidence Report/Technology Assessment, No. 138:
Cancer Care Quality Measures: Diagnosis and Treatment of Colorectal Cancer
Technical Review, No. 4:
Refinement of the HCUP Quality Indicators
Technical Review, No. 5:
Measures of Patient Safety Based on Hospital Administrative Data—The Patient Safety Indicators
Technical Review, No. 9: Closing the Quality Gap
   Vol. 1: Series Overview and Methodology
   Vol. 2: Diabetes Mellitus
   Vol. 3: Hypertension Care
   Vol. 4: Antibiotic Prescribing Behavior
   Vol. 5: Asthma Care
   Vol. 6: Healthcare-Associated Infections
   Vol. 7: Care Coordination

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Meetings & Conferences

Ambulatory Care Quality Alliance (AQA) Meetings
   Seventh Invitational Meeting Summary, May 30, 2007
   Sixth Invitational Meeting Summary, January 22, 2007
   Fifth Invitational Meeting Summary, October 24, 2006
   Fourth Invitational Meeting Summary, April 26, 2006
   Third Invitational Meeting Summary, April 27-28, 2005
   Second Invitational Meeting Summary, January 17-18, 2005
   First Invitational Meeting Summary, November 8-9, 2004

Expanding Research and Evaluation Designs to Improve the Science Base for Health Care and Public Health Quality Improvement Symposium

Toward a Research Agenda on Quality-Payment Alignment: Findings From an Invitational Colloquium

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Speeches & Testimony

Date   Title
3/18/09  What is Health Care Quality and Who Decides?
2/26/08  Perspectives on Chartered Value Exchanges in a Changing Health Care Environment
2/23/08  The Value of Quality: Defining the Clinical and Economic Impact
2/1/08  Making the Connection: Value-Driven Health Care, Health Information Technology, and Quality Care

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