CAHPS Patient Narrative Item Sets (webcast)
Tuesday, November 16, 2021
Contents
Summary
In this AHRQ webcast, CAHPS researchers presented the narrative items for both the 3.1 and 4.0 (beta) versions of the Clinician & Group Survey and answered questions about using them. They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child HCAHPS Survey.
Speakers
Caren Ginsberg, Ph.D.
Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Rockville, MD
AHRQ CAHPS Program (PDF, 202 KB)
Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Rockville, MD
AHRQ CAHPS Program (PDF, 202 KB)
Steven Martino, Ph.D.
Senior Behavioral/Social Scientist
RAND
Pittsburgh, PA
Update Narrative Item Sets for the CAHPS Clinician & Group Survey (PDF, 662 KB)
Senior Behavioral/Social Scientist
RAND
Pittsburgh, PA
Update Narrative Item Sets for the CAHPS Clinician & Group Survey (PDF, 662 KB)
Mark Schlesinger, Ph.D.
Professor of Health Policy
Department of Health Policy and Management
Yale School of Public Health
New Haven, CT
Update Narrative Item Sets for the CAHPS Clinician & Group Survey (PDF, 662 KB)
Professor of Health Policy
Department of Health Policy and Management
Yale School of Public Health
New Haven, CT
Update Narrative Item Sets for the CAHPS Clinician & Group Survey (PDF, 662 KB)
Dale Shaller, M.P.A. (Moderator)
Principal
Shaller Consulting Group
Stillwater, MN
Intro Slides (PDF, 2.7 MB)
Closing Slides (PDF, 330 KB)
Principal
Shaller Consulting Group
Stillwater, MN
Intro Slides (PDF, 2.7 MB)
Closing Slides (PDF, 330 KB)
Recording
An Update on the CAHPS Patient Narrative Item Sets (01:01:36)
Related Materials
- Grob R, Schlesinger M, Barre LR, et al. What Words Convey: The Potential for Patient Narratives to Inform Quality Improvement. Milbank Q. 2019 Mar , 97(1): 176–227.
- Grob R, Schlesinger M, Parker AM, et al. Breaking Narrative Ground: Innovative Methods for Rigorously Eliciting and Assessing Patient Narratives. Health Serv Res 2016 Jun;51 Suppl 2:1248–72.
- Ish D, Parker AM, Osoba OA, et al. Using Natural Language Processing to Code Patient Experience Narratives: Capabilities and Challenges. 2020 Jan.
- Kanouse DE, Schlesinger, M, Shaller D, et al. How Patient Comments Affect Consumers' Use of Physician Performance Measures. Med Care 2016 Jan;54(1):24–31.
- Schlesinger M, Grob R, Shaller D, et al. Taking Patients' Narratives about Clinicians from Anecdote to Science. N Engl J Med 2015 Aug;373(7):675–679.
