Table IV.2. Participating
Firms with Policies Supporting Universal Collection of Primary Race/Ethnicity
Data on Members
Firms with Complete Data for All or
Virtually All Members
- Firm 1. This firm serves predominantly
Medicaid members and receives such data from the state.
Firms with Data for a Meaningful Share of their Members
- Firm 4. The firm announced in 2001 that it
would begin to collect such data. From 2002 to 2004, it worked to get approval
from states and some major employers to include a field for such data on the
enrollment form. In 2004, it initiated a member Web Portal that encourages
- Firm 6. About 30 percent of members are
served by the medical group, which has collected such data since 2004 (with
estimated 95 percent completion rate). Data are available for about 50 to 60
percent of members using system hospitals. After the experience with
geocoding, firm decided to introduce a Web Portal with the goal of capturing
primary data for members seen by other providers; this portal was introduced in
Firms with Systems in Place to Collect Such Data
- Firm 2. An electronic medical record that
was adopted a year or two ago includes a field for race/ethnicity that is
supposed to be completed during on-site medical visits. However, the field uses
a "soft" rather than a "hard" stop and compliance is low so far. One state in
which the plan operates requires hospitals to collect such data; this yields
information for a sizeable proportion of the membership in that region.
Consideration is being given to making senior executives responsible for targeted
completion, a step viewed as likely to be very effective in encouraging
Firms with Adopted Policies that are Designing Systems
- Firm 3. In late 2005, the firm made a
commitment to collect race/ethnicity and preferred language data. The effort
will begin with members in disease management programs and those completing
health risk appraisal forms.
- Firm 5. The firm has committed to
collecting race/ethnicity data but will not be able to implement the policy
until at least 2008 because it must finish converting to a new IT system that
has a field for such information. The firm has decided to use the same IT
system as another Collaborative participant with whom they have business
relations and believe that the system will support race/ethnicity coding.
- Firm 7. The CEO has decided to collect
such data and formed a taskforce charged with deciding in 2006 how to do so.
In the interim, the firm is selectively capturing such data on a voluntary
basis as part of its customer relations management effort.
- Firm 8. The firm has decided to collect race/ethnicity data
and will do so via its commercial enrollment form and a Web portal where
members can volunteer this information. It is in the process of getting
states' approval of the modified enrollment form and developing the new Web
Note: Firms were randomly assigned to the codes Firm 1,
Firm 2, and so forth.
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