Highmark (PA, WV)
- AHRQ's Health Literacy Universal Precautions Toolkit and "Questions Are The Answer" public education campaign
- Used to educate physicians about relationship between health literacy and outcomes.
- Provider Web site features AHRQ's toolkit and a training module.
- Downloadable tools for patients include "Questions Are The Answer" campaign resources.
Image: A photograph from the Toolkit shows a physician conversing with a patient. Below are three boxes captioned "After Your Appointment," "Patient and Clinician Videos," and "Tips and..."
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