Choosing Quality Health Care
Here are some tips for making
quality a key factor in the health care
decisions you make about health
plans, doctors, treatments, hospitals,
and long-term care. Select for a list of
more resources where you can get answers
to these questions.
Look for a health plan that:
- Has been given high ratings by its members on the things that are important to you.
- Has the doctors and hospitals you want or need.
- Provides the benefits (covered services) you need.
- Provides services where and when you need them.
- Has a documented history of doing a good job of preventing and treating illness.
Look for a doctor who:
- Has received high ratings for quality of care.
- Has the training and experience to meet your needs.
- Will work with you to make decisions about your health care.
If you become ill, make sure you understand:
- Your diagnosis.
- How soon you need to be treated.
- Your treatment choices, including the benefits and risks of each treatment.
- How much experience your doctor has in treating your condition.
Look for a hospital that:
- Is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
- Is rated highly by the State and by consumer groups or other organizations.
- Has a lot of experience and success in treating your condition.
- Monitors quality of care and works to improve quality.
In choosing a nursing home or other long-term care facility, look
for one that:
- Has been found by State agencies and other groups to provide quality care.
- Provides a level of care, including staff and services, that will meet your needs.