Chapter 7. References
Institute of Medicine (IOM). To err is human: Building a safer health system. Kohn LT, Corrigan JM, Donaldson MS, eds. Washington, DC: National Academy Press; 1999.
Institute of Medicine (IOM). Patient safety: Achieving a new standard for care. Aspden P, Corrigan JM, Wolcott J, et al., eds. Washington, DC: National Academy Press; 2004.
Landrigan CP, Parry GJ, Bones CB, et al. Temporal trends in rates of patient harm resulting from medical care. N Engl J Med 2010 Nov 25;363(22):2124-34.
Nadler G. Work systems design: The IDEALS concept. Homewood, IL: Richard D. Irwin; 1967.
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