Surveys on Patient Safety Culture: 2012 Preliminary Comparative Results

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Chart 3. Results for Documenting Mistakes From 55 Pilot Study Pharmacies. Text Description is shown below.

Note: Percentages indicate average percent response for each item response category across the pilot pharmacies.

Text Description

In this pharmacy, how often are the following types of mistakes documented (in writing OR tracked electronically)?

	How Often Documented
	Always	Most of the Time	Sometimes	Rarely	Never
D1. When a mistake reaches the patient and could cause harm but does not, how often is it documented?	77%	14%	6%	2%	1%
D2. When a mistake reaches the patient but has no potential to harm the patient, how often is it documented?	69%	19%	8%	3%	2%
When a mistake that could have harmed the patient is corrected BEFORE the medication leaves the pharmacy, how often is it documented?	21%	17%	20%	24%	17%

Note: Percentages indicate average percent response for each item response category across the pilot pharmacies.