Twila Burdick, MBA, Banner Health/Arizona State University, Phoenix
AHRQ Grant No. HS015921-01
By implementing a patient flow process called "Door to Doc," this project improves the safety of care for patients in the emergency department (ED) by reducing the time patients wait to be seen and by expediting admission to the most appropriate hospital unit. A toolkit contains the necessary resources for implementing operational changes, including:
- Strategies for "Door to Doc" re-design principles.
- Multidisciplinary training aids and methods.
- An actionable communication plan.
Emergency department staff, physicians, nurses, quality and safety professionals.
Health Care Setting
Toolkit Web Site
AHRQ Awards More Than $8 Million To Further Implementation of Evidence-Based Patient Safety Findings
June 8, 2005
New Toolkit Helps Hospitals Provide Safer, Efficient ER Care
Impact Case Studies
Carilion Roanoke Memorial Hospital — Posted January 2010
Fairview Southdale Hospital — Posted January 2010
Bon Secours St. Mary's Hospital — Posted November 2009
Return to Contents