James Levett, M.D., Kirkwood Community College, Cedar Rapids, IA
AHRQ Grant No. HS015830-01
Overview
This project applied ISO 9001 principles to establish a virtual anticoagulation clinic for two hospitals and two physician practices and resulted in the development of a model for developing safe care delivery systems. The toolkit features:
- Tools for implementing a virtual anticoagulation clinic by other communities of providers.
- Training materials on teaching ISO 9001 quality concepts.
- Anticoagulation care guidelines.
- Techniques for simplifying and controlling documents across multiple institutions and sites of care.
- Guidelines for utilizing auditing, and corrective and preventive action plans to monitor clinical outcomes.
- Patient education materials.
Target Audience
Physicians, nurses, pharmacists, patients, caregivers.
Health Care Setting
Hospital care units, pharmacies, outpatient facilities.
Toolkit Web Site
http://www.crhealthcarealliance.org 
AHRQ Products
Video—Staying Active and Healthy with Blood Thinners in English and Spanish.
Booklet—Blood Thinner Pills: Your Guide to Using Them Safely in English and Spanish.
Clinician Kit — Clinicians can receive a kit with 1 DVD of the video, 1 booklet, and 25 copies of a flier listing free resources that address how to use blood thinners safely by calling 800-358-9295 and requesting AHRQ Publication No. 09-0086.
Press Releases
AHRQ Announces New Video to Help Patients Use Blood Thinner Pills Safely and Effectively
September 14, 2009
http://www.ahrq.gov/news/press/pr2009/bldthnvidpr.htm
Podcasts
Blood Thinner Pills — AHRQ Releases New Video for Consumers
http://www.healthcare411.ahrq.gov/radiocastseg.aspx?id=1029&type=seg
New Warfarin Guide
http://www.healthcare411.ahrq.gov/radiocastseg.aspx?id=807&type=seg
Presentation Slides
Medication Safety: Anticoagulation Management
Date: September 8, 2008
Venue: 2008 AHRQ Annual Conference
http://www.ahrq.gov/about/annualmtg08/091008slides/Huber.htm
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