William Spector, PhD, Senior Social Scientist at AHRQ, acted
as project officer for this task order to develop a toolkit. Rhona Limcangco,
PhD, Health Analyst at AHRQ, provided additional support in carrying out the
The development of this toolkit was facilitated by the
assistance of quality improvement teams at six medical centers: Joyce Dolin,
Jena Reilly, and Kendra Belkin at Charlton Memorial Hospital (Fall River, MA);
Jerry Lockett, Clover Irving-Wiggins, and Mariely Maldonado at Florida Hospital
East Orlando (Orlando, FL); Martha Syms, Kelley Williams, and Kaye McMullin at St.
Mary's Regional Medical Center (Enid, OK); Myka Whitman, Emmet Polster, and
Amanda Mahaffee at Northwest Texas Hospital (Amarillo, TX); Linda Gehring,
Marie Cicerone, and Sarah Knuckles at Temple University Hospital (Philadelphia,
PA); and Pat Benson, Michele Davis, and Terry Bryan at Augusta Health
(Fishersville, VA). We thank them for their valuable contributions.
We also thank the authors of the evidence review that
provided background information for this toolkit: Susanne Hempel, PhD; Sydne
Newberry, PhD; Zhen Wang, PhD; Paul G. Shekelle, MD, PhD; Roberta
Shanman, MS; Breanne Johnsen; and Tanja Perry.
We thank Walid Gellad, MD, our internal peer reviewer as
part of RAND's quality assurance process, for his constructive and detailed
We thank our technical expert panel, Katherine Berg, PT,
PhD; Sharon K. Inouye, MD, MPH; Suzan N. Kucukarslan, RPh, PhD; Dale
M. Needham, MD, PhD; Julia B. Neily, RN, MS, MPH; Patricia Quigley, ARNP,
PhD; Laurence Rubenstein, MD, MPH; Blair L. Sadler, J.D.; Stephanie
Studenski, MD, MPH; and Catherine (Cait) Walsh, RN, MSN, for their
advice on this document.
We also thank Andrew Bernard, MD, and colleagues at
University of Kentucky Medical Center and UK Healthcare; Cynthia J. Brown, MD,
MSP.H; Patricia C. Dykes, DNSc, RN, FAAN, FACMI; Anne M. Drolet,
MS, ANP-BC, CCRN; Victoria Fraser, MD; Terry Haines, PhD;
Frances Healey, RN, PhD; Serena Koh, RN, PhD; David Oliver, MB,
BChir, DGM, DME, MHM, MD, MSc, MA, FRCP; and Ronald I.
Shorr, MD, MS, for sharing their advice and materials.
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