TeamSTEPPS® Long-Term Care Version, Module 10

Implementation: Classroom Slides

Contents

• Slide 1: Implementation
• Slide 2: Objectives
• Slide 3: Course Management Guide
• Slide 4: Shift Toward a Culture of Safety
• Slide 5: TeamSTEPPS Action Planning At a Glance
• Slide 6: Exercise: TeamSTEPPS Action Planning
• Slide 7: Teamwork Actions

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Slide 1: Implementation

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Slide 2: Objectives

• Describe the contents of the course management guide.
• Identify the 10 steps to develop a TeamSTEPPS action plan.
• Develop a TeamSTEPPS action plan.

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Slide 3: Course Management Guide

Provides information on the TeamSTEPPS course:

• Purpose.
• Overview.
• Course Versions.
• Preparation and Execution.
• Validated Measurement Tools.
• Sample Course Materials.

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Slide 4: Shift Toward a Culture of Safety

The shift process has three phases.

Phase 1: Assessment. Pretraining assessment includes site assessment, culture survey and data/measures. Are these ready? If no, pass through climate improvement and return to pretraining assessment. If yes proceed to action plan and then move on to Phase 2.

Phase 2: Planning, training and implementation. Training leads to intervention. Intervention includes testing and leads to Phase 3.

Phase 3: Sustainment. This phase includes culture change: coach and integrate, monitor the plan, and continuous improvement. Continuous improvement includes going back to training to lead to more culture change.

In short: Set the stage, decide what to do, make it happen and make it stick.

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Slide 5: TeamSTEPPS Action Planning At a Glance

Figure shows a flowchart with 10 steps as follows:

Step 1: Create a Change Team.
Step 2: Define the Problem, Challenge or Opportunity for Improvement.
Step 3: Define the Aim(s) of your TeamSTEPPS Intervention.
Step 4: Design a TeamSTEPPS Intervention: Identify Priority Problem, Challenge or Opportunity from Step 2.
Step 5: Develop a Plan for Testing the Effectiveness of Your TeamSTEPPS Intervention.
Step 6: Develop an Implementation Plan.
Step 7: Develop a Plan for Sustained Continuous Improvement.
Step 8: Develop a Communication Plan.
Step 9: Putting it All Together: Write the TeamSTEPPS Action Plan.
Step 10: Review your TeamSTEPPS Action Plan with Key Personnel.
Step 10 leads through Incorporate Feedback from Key Personnel back to Step 2.

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Slide 6: Exercise: TeamSTEPPS Action Planning

• Break into small groups by unit.
• Develop an action plan.
• Discuss the action plan with the class.

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Slide 7: Teamwork Actions

• Develop an Action Plan for how to achieve goals:
  • Plan what you want to do.
• Implement your Action Plan:
  • Do what you planned.
• Test your intervention and Study what you did:
  • Celebrate short-term wins.
• Integrate and sustain the change (continuing to Study and Act on the results):
  • Monitor the change (Study)—continuously assess effectiveness and identify opportunities for further improvement.
  • Implement further improvements/changes (Act).

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Return to Index
Proceed to Module 11

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Internet Citation:

TeamSTEPPS Long-Term Care Version, Module 10: Implementation. Classroom Slides. Slide Presentation (Text Version). Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/teamsteppstools/longtermcare/module10/slltcimplement.htm

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