21. Impact Case Study: IFMC (Medicare QIO for Iowa)
- Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS®):
- Used at Covenant Medical Center and Sartori Memorial Hospital.
- TeamSTEPPS® trainers coach surgical teams, track patients from admission to the operating room.
- Surgical complications reduced
Image: An arrow points from the TeamSTEPPS® logo to a cyclical process of Higher Patient Satisfaction → Reduce Medical Errors → Improve Morale → Patient Safety Culture.