31. Consumer Assessment of Health Care Providers and Systems (CAHPS®)

Director's Update

Text version of slide presentation from a National Advisory Council meeting.

Text Description is below the image.

  • Health Information Technology CAHPS:
    • Final stages of development.
    • Will be used with core items from Clinician and Group Practices CAHPS.
  • Items include:
    • E-mail communication with providers.
    • Use of computers to submit prescriptions.
    • Online posting of test results.
    • Use of the Web to locate information for patients.


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Current as of August 2011
Internet Citation: 31. Consumer Assessment of Health Care Providers and Systems (CAHPS®): Director's Update. August 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/events/nac/2011-04-nac/clancy/slide31.html