3. The Evolving Doctor-Patient Relationship.

What Do We Want Out of Physician Performance Measures? Developing a Co

On November 4, 2011, Carolyn Clancy, Lisa Latts made this presentation at the meeting of the National Advisory Council.

  • This era is ending, being replaced with consumerism and the movement toward shared decisionmaking:
    • Teutsch, C. Patient doctor communication. The Medical Clinics of North America 2003;87:11-15-45.
  • Previous research has demonstrated a strong relationship between patient-centered patterns of communication and higher levels of satisfaction and trust:
    • Jackson JL. Communication about symptoms in primary care: impact on patient outcomes. The Journal of Alternative and Complementary Medicine 2005;11(Supplement 1):S-51 S-56.
  • There is a 19 percent higher risk of non-adherence among patients whose physician communicates poorly than among patients whose physician communicates well:
    • Haskard Zolnierek KB, DiMatteo MR. Physician communication and patient adherence to treatment: a meta-analysis. Medical Care 2009 August;47(8):826-34.

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Current as of November 2011
Internet Citation: 3. The Evolving Doctor-Patient Relationship.: What Do We Want Out of Physician Performance Measures? Developing a Co. November 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/events/nac/2011-11-nac/clancy_latts/clancy_lattssl3.html