5. Patient Engagement History.

What Do We Want Out of Physician Performance Measures? Developing a Conceptual Frame

Text version of slide presentation from a National Advisory Council meeting.

Patient Engagement History

Text Description is below the image.

Image: A timeline shows the following key steps in patient engagement history:

  • 1999: To Err is Human: Building A Safer Health System.
  • 2000: Doing What Counts for Patient Safety: Federal Actions to Reduce Medical Errors.
  • 2001: AHRQ initiates 5-year, $150 million in patient safety funding.
  • 2002: Harvard/Kaiser surveys find 42% of public and 35% of physicians report experiencing errors.
  • 2005: AHRQ/Ad Council exploratory research finds patients worry about errors, but don't feel empowered to take action.
  • 2007: Questions are the Answer Campaign. First TV ads feature singing/dancing health care professionals.
  • 2009: Campaign update encourages patients to prioritize their questions.
  • 2011: Campaign Refresh Adds Clinicians to the Target Audience.

 

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Current as of November 2011
Internet Citation: 5. Patient Engagement History.: What Do We Want Out of Physician Performance Measures? Developing a Conceptual Frame. November 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/events/nac/2011-11-nac/clancy_latts/clancy_lattssl5.html