Slide 13. Establishing a PCCS.

The "Seven Pillars" Approach: Crossing the Patient Safety-Medical Liability

On April 13, 2012, Timothy McDonald, MD, JD, made this presentation at the meeting of the National Advisory Council.

Slide 13. Establishing a PCCS.

  • Leadership buy-in.
  • Establish policy, procedure:
    • Rapid access 24/7—hotline.
    • Just in time training for those who access hotline.
    • Command and control.
    • Establish the "liaison".
    • Goal—to maintain trust and to learn.
    • Help/support physicians overcome their fears.

 

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Current as of August 2012
Internet Citation: Slide 13. Establishing a PCCS.: The "Seven Pillars" Approach: Crossing the Patient Safety-Medical Liability. August 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/events/nac/2012-04-nac/mcdonald/mcdonald13.html