The "Seven Pillars" Approach: Crossing the Patient Safety—Medical Liability Chasm
Image: A photograph and headline from the Chicago Tribune are shown. The headline reads "Family lends hand after deadly error" and the photograph shows Bob and Barb Marlizzo with two of their children, visiting the grave of their daughter Michelle Ballog.
Internet Citation: Slide 17. Chicago Tribune, October 7, 2011: The "Seven Pillars" Approach: Crossing the Patient Safety—Medical Liability Chasm.
May 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/events/nac/2012-04-nac/mcdonald/mcdonald17.html