Slide 6. Adding to the equation.
- 8% of physicians generated 34-40% of unsolicited patient complaints.
- Same 8% generate 50% of risk management expenses.
- Physicians in bottom q-tile of patient satisfaction have 110% malpractice risk.
Image: The head section of an article in the September 2010 issue of Journal of Trauma, titled "All Trauma Surgeons Are Not Created Equal: Asymmetric Distribution of Malpractice Claims Risk" is shown.