Slide 6. Adding to the equation.
The "Seven Pillars" Approach: Crossing the Patient Safety—Medical Liability Chasm
- 8% of physicians generated 34-40% of unsolicited patient complaints.
- Same 8% generate 50% of risk management expenses.
- Physicians in bottom q-tile of patient satisfaction have 110% malpractice risk.
Image: The head section of an article in the September 2010 issue of Journal of Trauma, titled "All Trauma Surgeons Are Not Created Equal: Asymmetric Distribution of Malpractice Claims Risk" is shown.
Page last reviewed October 2014
Internet Citation: Slide 6. Adding to the equation.: The "Seven Pillars" Approach: Crossing the Patient Safety—Medical Liability Chasm. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/events/nac/2012-04-nac/mcdonald/mcdonald6.html