Slide 6. Adding to the equation.

The "Seven Pillars" Approach: Crossing the Patient Safety—Medical Liability Chasm

Slide 6. Adding to the equation.

  • 8% of physicians generated 34-40% of unsolicited patient complaints.
  • Same 8% generate 50% of risk management expenses.
  • Physicians in bottom q-tile of patient satisfaction have 110% malpractice risk.

Image: The head section of an article in the September 2010 issue of Journal of Trauma, titled "All Trauma Surgeons Are Not Created Equal: Asymmetric Distribution of Malpractice Claims Risk" is shown.

Contents

Current as of May 2012
Internet Citation: Slide 6. Adding to the equation.: The "Seven Pillars" Approach: Crossing the Patient Safety—Medical Liability Chasm. May 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/events/nac/2012-04-nac/mcdonald/mcdonald6.html