Slide 12. Improving Patient Flow and Reducing Emergency Department Crowding: A Guide for Hospitals

Patient Safety in Ambulatory Health Care

On July 13, 2012, Jeffrey Brady, MD, MPH, made this presentation at the meeting of the National Advisory Council.

Slide 12. Improving Patient Flow and Reducing Emergency Department Crowding: A Guide for Hospitals.

Background: ED crowding—

  • Compromises care quality.
  • Creates more opportunities for error.
  • Contributes to poor quality care, per recent evidence.

AHRQ/RWJ Partnered through ACTION to create new Guide for Hospitals—offers:

  • Step-by-step instructions for planning and implementing patient flow improvement strategies to ease ED crowding.
  • Concrete strategies for anticipating and addressing implementation challenges drawn from actual experiences of Urgent Matters hospitals.

Image: A screenshot shows part of the cover of the Guide for Hospitals: Improving Patient Flow and Reducing Emergency Department Crowding.


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Page last reviewed November 2012
Internet Citation: Slide 12. Improving Patient Flow and Reducing Emergency Department Crowding: A Guide for Hospitals: Patient Safety in Ambulatory Health Care. November 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/events/nac/2012-07-nac/brady/brady0712sl12.html