Slide 16. Highmark (PA, WV).

On July 13, 2012, Carolyn Clancy made this presentation at the meeting of the National Advisory Council.

Slide 16. Highmark (PA, WV).

  • AHRQ's Health Literacy Universal Precautions Toolkit and "Questions Are The Answer" public education campaign
    • Used to educate physicians about relationship between health literacy and outcomes.
    • Provider Web site features AHRQ's toolkit and a training module.
    • Downloadable tools for patients include "Questions Are The Answer" campaign resources.

Image: A photograph from the Toolkit shows a physician conversing with a patient. Below are three boxes captioned "After Your Appointment," "Patient and Clinician Videos," and "Tips and..."


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Page last reviewed November 2012
Page originally created November 2012
Internet Citation: Slide 16. Highmark (PA, WV).. Content last reviewed November 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/events/nac/2012-07-nac/clancy/clancy0713sl16.html