Woodhull Medical and Mental Health Center (part of New York City Health and Hospital Corp.)

Director's Update Slides from the July 2012 National Advisory Council

Slide 23: Woodhull Medical and Mental Health Center (part of New York City Health and Hospital Corp:)

  • AHRQ's Emergency Severity Index (ESI) triage system:
    • Annual ED visits increased from 65,000 in 1998 to 100,000 in 2011.
    • Used ESI to handle the increase by improving emergency department's (ED) patient flow, prevent care delays, and save costs through greater efficiency.
    • Resulted in higher patient satisfaction scores and decreased ED waiting room times.

Image: A photograph shows a sign pointing towards the Emergency Room.

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Page last reviewed August 2012
Internet Citation: Woodhull Medical and Mental Health Center (part of New York City Health and Hospital Corp.). August 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/events/nac/2012-07-nac/clancy/clancy0713sl23.html