Patient- and Family-Centered Care in Hospitals

AHRQ’s Health Care Innovations Exchange’s new Patient-and Family-Centered Care Learning Community features profiles related to advancing the practice patient-and family-centered care in hospital settings.

One profile describes a patient advisory program at Georgia Regents Medical Center in Augusta where current and former patients and family members participate in a variety of patient advisory councils and on every clinic, department, and hospital committee, providing their perspectives on potential improvements and input into key operational and strategic decisions. The program has contributed to improvements in patient satisfaction and in key metrics of organization-wide performance and has received positive reviews from medical students.

The Innovations Exchange is expanding efforts to scale up and spread innovations by sponsoring three learning communities to improve care delivery. The aim of the Patient-and Family-Centered Care Learning Community is to help participating hospitals implement strategies from the Innovations Exchange to advance the practice of patient- and family-centered care within their own organizational culture and context.

Select to access AHRQ's Innovations Exchange.

Page last reviewed January 2015
Internet Citation: Patient- and Family-Centered Care in Hospitals. January 2015. Agency for Healthcare Research and Quality, Rockville, MD.