Video: Importance of Patient- and Family-Centered Care

A new video from AHRQ’s Health Care Innovations Exchange describes former patient Bob Luckin’s journey from patient to patient advisor at Florida’s Broward Health North Hospital in Deerfield Beach, FL. Broward Health North is one of 11 hospitals participating in AHRQ’s Patient- and Family-Centered Care Learning Community.

In the video, Luckin emphasizes the value of hospitals partnering with patients to improve all aspects of care. The video is useful for any hospital interested in starting a patient and family advisor program as well as patients and family members who are considering becoming advisors. The video complements an earlier innovation that described how Georgia Regents Medical Center ensures that patients and family members help improve care by participating in a variety of patient advisory councils.

AHRQ’s Innovations Exchange is an online resource that helps health professionals and researchers share and adopt evidence-based innovations that improve the delivery of health care.

Visit AHRQ’s Health Care Innovations Exchange for more information about the Innovations Exchange Patient- and Family-Centered Care Learning Community.

Page last reviewed March 2016
Page originally created July 2015
Internet Citation: Video: Importance of Patient- and Family-Centered Care. Content last reviewed March 2016. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/hcie.html