Patient-Reported Health IT and Workflow

Patient-Reported Health IT and Workflow (PDF File, 3.9 MB), a new AHRQ report, examines the use of health information technology (IT) in ambulatory care practice redesign and the subsequent impact on patients and provider workflow.

The report documents the workflow impacts of applications that allow patients to electronically share information with primary care providers. The report also found that information-sharing technologies had both positive and negative effects on clinician and staff workflow, while patients generally reported these technologies had a positive impact on their ability to share information with their provider. With two exceptions, the clinics studied did not redesign their workflows to incorporate the capture and use of patient-related information.

AHRQ will release additional research from related projects on health IT and workflow later this year. 

Select to access Patient-Reported Health IT and Workflow (PDF File, 3.9 MB).

Page last reviewed July 2015
Internet Citation: Patient-Reported Health IT and Workflow. July 2015. Agency for Healthcare Research and Quality, Rockville, MD.