Experiences with Health Care Providers during Routine Care

MEPS Statistical Brief No. 462

The most common reason for visiting a health care provider is for routine care. Routine care is typically defined as a visit with a doctor or other health professional for assessing overall health, usually not prompted by a specific illness or complaint.

Experiences with Health Care Providers during Routine Care, Adult U.S. Civilian Noninstitutionalized Population, a statistical brief from the Household Component of the Medical Expenditure Panel Survey (MEPS), estimates whether adults were able to get routine care appointments as soon as they thought they were needed, as well as the extent to which health care providers listened to patients and offered clear explanations to them. The estimates compare experiences by age, insurance, and poverty status.

Highlights:

  • About half of adults (age 18 and older) received routine care appointments as soon as they thought they needed them.
  • Adults with high incomes received appointments as soon as they thought they needed them at higher rates than all other income groups.
  • Adults ages 18-64 with private insurance always received routine care appointments as soon as they thought they were needed at a higher rate than adults ages 18-64 with no insurance.
  • Two-thirds of adults with high income reported that the doctors always listened carefully to them.
  • Less than half of uninsured adults ages 18-64 reported that their doctors always listened carefully to them.
  • Non-Hispanic black adults were more likely to report that their health care providers always listened carefully to them, compared with all other race/ethnicity groups.

Select to access Experiences with Health Care Providers during Routine Care, Adult U.S. Civilian Noninstitutionalized Population.

Page last reviewed December 2014
Internet Citation: Experiences with Health Care Providers during Routine Care : MEPS Statistical Brief No. 462. December 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/meps1.html