Making Quality Count: Tools, Strategies, and Resources

Slide Presentation by Bruce Boissonnault

On February 18, 2004, Bruce Boissonnault, made a presentation in a Web Conference at Event 1, which was entitled "AHRQ Inpatient Quality Indicators."

This is the text version of Mr. Boissonnault's slide presentation. Select to access the PowerPoint® slides (611 KB).

AHRQ Inpatient Quality Indicators

New York State Hospital Quality Report Card (Copyright)

Bruce Boissonnault
President
Niagara Health Quality Coalition
Buffalo, NY

Slide 1

New York State Hospital Report Card (sm)

Text: cartoon of man being carried away on stretcher while reading hospital report card

Slide 2

About The New York State Hospital Report Card (SM)

• Alliance for Quality Health Care (AQHC) Members
• Analysis Performed By Niagara Health Quality Coalition (NHQC)
• Goals
  • Help patients find high quality care
  • Improve public policy decision-making
  • Focus on more than cost
  • Avoid confusion created by multiple public reports
  • Complement hospital's internal measures

Slide 3

AHRQ Tools Used

• Inpatient Quality Indicators (IQIs)
• Prevention Quality Indicators (PQIs)
• Patient Safety Indicators (PSIs)

Slide 4

Additional Benefits Of Publicly Reporting Health Quality Data

• Hospital to hospital comparisons
• Hibbard et al. study conclusions
• Hospitals should serve communities
• Hospital board member empowerment
• Hospital CEO compensation

Slide 5

Improved Service Delivery Examples

• Gallbladder
• Stroke Center Radiology Gap

Slide 6

Consumers Are Using The Information

• www.myHealthFinder.com
  • 15,000 people an hour/3 million hits a day
  • "One of the Internet's top 10 healthcare information sites"Medica
• Major News Media Coverage
  • Consumer Reports Magazine
  • NY Times, Wall Street Journal, NPR

Slide 7

Challenges And Barriers

• Chicken/Egg:
  • We Don't Value What We've Never Had
  • Administrative Data Will Improve Only When Used
• Systems Expertise
• Cost = $150,000-$350,000 to publish
• Industry Special Interests Fear

Slide 8

Text indicating previous existence of Images of newspaper clippings (copyright for reproduction in this format not available)

• The Post-Standard
• The New York Times
• Consumer Reports
• The Buffalo News

Slide 9

To Learn More

• www.myHealthFinder.com (SM)
• Bruce A. Boissonnault, President
  Phone: 716-852-7102

Current as of June 2004

Internet Citation:

AHRQ Inpatient Quality Indicators. Text Version of a Slide Presentation at a Web Conference. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/news/ulp/qcount/boissontxt.htm

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