Cell phone store PSA video (15 seconds) (Audio/Video item) Public Service Announcement (PSA) People ask more questions when buying a cell phone than they do during medical appointments. You can enhance the quality, safety, and effectiveness of your health care by asking questions about your care, diagnosis, treatment, and medicines. 15-second PSA [ - 15 sec.] Your browser doesn't support JavaScript. Please upgrade to a modern browser or enable JavaScript in your existing browser. Content on this page requires a newer version of Adobe Flash Player. Current as of May 2010 Internet Citation: Cell phone store PSA video (15 seconds): Public Service Announcement (PSA). May 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/patients-consumers/patient-involvement/ask-your-doctor/tips-and-tools/phonestore15/index.html