Slide 15. What is health care quality? Leading complementary definitions/frameworks

AHRQ NAC Subcommittee on Children's Healthcare Quality Measures for Medicaid and CHIP Programs

Slide 15. What is health care quality? Leading complementary definitions/frameworks

  • 1990—"The degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge."1
  • 1999 - "Doing the right thing for the right person at the right time in the right way."2
  • 2001—A high quality health care system is one in which care is reliably Safe, Timely, Effective, Efficient, Equitable and Patient-centered (STEEP).3
  • Notes:
    • Bullets one and two are clinician-focused; by 2001—explicitly system-focused.
    • All are aspirational.
  1. Institute of Medicine (IOM), Medicare: A Strategy for Quality Assurance, 1990, p. 21
  2. Eisenberg, Testimony to Congress, 1999.
  3. IOM, Crossing the Quality Chasm, 2001.

Contents

Current as of July 2009
Internet Citation: Slide 15. What is health care quality? Leading complementary definitions/frameworks: AHRQ NAC Subcommittee on Children's Healthcare Quality Measures for Medicaid and CHIP Programs. July 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/policymakers/chipra/chipraarch/chipra072209/clancy/clancyslide15.html