Staff Biographies

Nurses at the Agency for Healthcare Research and Quality (AHRQ)

To facilitate contact with AHRQ nurses in the various Agency Centers and Offices, Email addresses and program areas are provided. Although not all Centers and Offices have nurses on staff, these nurses are prepared to assist you in locating Agency information, in addition to discussing their particular areas of interest.

Jennifer E. Moore, PhD, RN
Health Scientist and Team Lead, Office of Women’s Health & Gender Research
Patient Centered Outcomes Research Program Officer
Program Areas: Patient Centered Outcomes Research (PCOR), implementation science, evidence-based care, maternal child and women's health care, global health, and minority health.
Biosketch: Dr. Moore is a Health Scientist and the Team Lead in the Office of Women’s Health & Gender Research at the Agency for Healthcare Research and Quality where she also serves as the Patient Centered Outcomes Research (PCOR) Program Officer. Dr. Moore leads and represents the Agency on national women’s, maternal child, and LGBT health initiatives; including the national perinatal safety project. Additionally, she manages a portfolio of PCOR grants and contracts and maintains a program of intramural maternal child health research focused birth outcomes specific to economic and racial/ethnic disparities. Her scholarly interests are related to improving outcomes in women’s health through evidence-based practices within an implementation science framework. Prior to joining AHRQ, her federally funded program of research led to the development of the “Evidence Informed Decision Making through Engagement Model” that emphasizes the critical role of patients in implementing evidence-based practices in healthcare. Dr. Moore has served as the Executive Director for the Institute for Nursing Centers, as the Senior Magnet Program Analyst at the American Nurses Credentialing Center, and the Director of Government Relations at the American College of Nurse-Midwives. Furthermore, Dr. Moore volunteers as a nurse at the Center for Hope Family Health and Birth Center, a federally qualified health center (FQHC) in Washington, DC. She received a Bachelor degree in Nursing, Master of Science degree in Nursing, Health Administration and Health Policy, and a PhD in Nursing, Health Administration and Health Policy from the University of Michigan.

Kathryn A. Reback, RN, MSN, JD
Public Health Analyst
Program Areas: Patient Safety and Medical Liability Reform, Patient Safety Organizations
Biosketch: Kate Reback joined AHRQ in 2012 as a member of the teams supporting the Patient Safety and Medical Liability Reform Initiative and the Patient Safety Organization program. Ms. Reback has dedicated her career to assuring the provision of safe, high quality care to patients and is devoted to providing a just and compassionate response to patients, families, and caregivers in the event of patient harm. Ms. Reback received a BS in Nursing from Barry College (FL), a MS in Nursing from Case Western Reserve University (OH), and a Juris Doctor from St. Louis University (MO). She began her career caring for adult medical-surgical patients in community and academic hospitals, including Barnes Hospital (MO) and the University Hospitals of Cleveland (OH). During her 10-year tenure for a not-for-profit health care insurer, she managed the physician services utilization review function and served as associate general counsel and corporate secretary. Subsequently, Ms. Reback led patient safety, risk management, and quality improvement programs and served as general counsel for a not-for-profit community teaching hospital during her 17-year tenure. Prior to her arrival at AHRQ, Ms. Reback led a federal malpractice program on behalf of over 1,000 primary care settings nationally.

Richard Ricciardi, PhD, NP, FAANP, FAAN
Healthcare Scientist and Senior Nursing Advisor
Program Areas: organization and deliver of primary care, teams and team-based care, measurement of process and clinical outcomes.
Biosketch: Dr. Richard "Ric" Ricciardi is a Healthcare Scientist in the Center for Evidence and Practice Improvement at AHRQ. Dr. Ricciardi is Pediatric and Family Nurse Practitioner who received a Bachelor's of Science in Nursing from Downstate Medical Center, a Master's in Science from The University of Maryland, and a Ph.D. from the Uniformed Services University of the Health Sciences. Before joining AHRQ in 2010, Dr. Ricciardi served on active duty for thirty years and had numerous positions with the Department of Defense, working as a Nurse Practitioner, Senior Leader and Clinical Scientist. In his last two positions on Active Duty, Dr. Ricciardi served as the Chief of Nursing Research at Walter Reed Army Medical Center and the Director of Research for the Defense Centers of Excellence for Psychological Health and Traumatic Brain Injury. At AHRQ, Dr. Ricciardi's research is focused on improving the organization and delivery of primary care; with specific interests in teams and team-based care, patient and family engagement, measurement of process and clinical outcomes to improve the delivery of health services, and care of patients with multiple chronic conditions.

Marjorie Shofer, MBA, BSN
Program Areas: Knowledge transfer.
Biosketch: Margie Shofer joined the Office of Communications and Knowledge Transfer in 2000, and works on a number of different efforts to translate health services research findings into practice and policy decisions. Prior to working at AHRQ, Ms. Shofer was a senior policy analyst with the American Association of Health Plans and was responsible for analyzing State and Federal legislative and regulatory activities impacting managed care plans. Before that, she worked at the National Conference of State Legislatures where, as assistant staff to the Health Committee, she represented state legislatures before Congress and the Federal government. She also spent three years as committee staff for the House Environmental Matters Committee of the Maryland General Assembly, where she was responsible for analyzing all health legislation assigned to the committee. Ms. Shofer began her health care career working as an RN at a major teaching hospital in Philadelphia. She graduated from the University of Pennsylvania with a Bachelor of Science in Nursing and from Boston University's MBA program where she concentrated in health care management.

Carol Stocks, PhD, RN
Program Analyst
Program Areas: Healthcare Cost and Utilization Project (HCUP), emergency department databases, data privacy.
Biosketch: Carol Stocks PhD, RN is a program analyst with the Center for Delivery, Organization, and Markets (CDOM) within the Agency for Healthcare Research and Quality (AHRQ). She provides administrative, organizational, and clinical support for Healthcare Cost and Utilization Project (HCUP) and is a member of the outpatient data team with responsibility for emergency department databases. She provides expertise on statutes, regulations, and data policy issues related to privacy, confidentiality, and security of health care data. Ms. Stocks also works on the team that develops the AHRQ Quality Indicators, specifically those related to potentially preventable hospital visits. Her scholarly interests include community health, access to care, emergency care, behavioral health, and the effects of nurse staffing levels. Ms. Stocks received her BSN degree in Nursing from George Mason University, a Master of Health Services Administration from George Washington University and her PhD from the Daniel K. Inouye Graduate School of Nursing, Uniformed Services University for Health Sciences. She has extensive clinical experience in the areas of critical care and emergency nursing.

Page last reviewed November 2014
Internet Citation: Staff Biographies: Nurses at the Agency for Healthcare Research and Quality (AHRQ). November 2014. Agency for Healthcare Research and Quality, Rockville, MD.