Toolkit for Implementing the Chronic Care Model in an Academic Environment

Work List Alerts

Vanderbilt University Medical Center's daily work list includes alerts that indicate which patients are overdue for lab tests and allow staff to retrieve patients' lab information and contact status.

Screenshot of Patient Screen

Screenshot of Patient Screen. For details, go to [D] Text Description.

Text Description

The image displays a screenshot of paitient screen. At the top is the word "Alerts" with a field beside it (which has the words "LDL Over 1 year"). Below this are three more fields: One with the word "Disease" above it (and "Diabetes" written in it), one with "Tracking Start Date" above it (and "6/17/2004" written in it), and a blank one with Tracking End Date above it.

Beneath this section are two boxes. One on the left has "Lab Information" at the top; the one on the right has "Member Contact Status" at the top.

The Lab Information box has three columns of fields: Lab Type, Lab Result, Lab Date. The following information is presented: (Lab Type) A1C, (Lab Result) 7.4, (Lab Date) 12/15/2005 (Lab Type) A1C, (Lab Result) 8, (Lab Date) 6/17/2005 (Lab Type) A1C, (Lab Result) 8.5, (Lab Date) 2/22/2005 (Lab Type) A1C, (Lab Result) 9.6, (Lab Date) 12/10/2004 (Lab Type) LDL, (Lab Result) 89, (Lab Date) 12/10/2004 (Lab Type) BP, (Lab Result) 114/80, (Lab Date) 6/17/2005.

In the Member Contact Status box is the following information: At the top is Status (with a field beneath that reads Message to PCP), Status Date (with a field beneath it that reads 12/22/2005), Follow Up? (with a box beneath it that has a check mark in it), and Follow Up Date (with a field beneath it that reads 12/27/2005. Below these and to the left are the words "Status Comment" (with a field beneath that reads: re LDL-12/15/2005 Blood Cholesterol 226) and the words "Follow Up Comment" (with a field beneath that has the words "Check for PCP response"). Beneath these and to the right is a box with "Follow Up Complete?" beside it, and a shaded box with "Completed" beside it.

Below this information is a field that has "Appointment-Existing" within it. Next to it is a field with "12/27/2005" in it. Next to it is a box with a check mark in it. and off to right is another field that has "12/27/2005" in it.

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Page last reviewed January 2008
Internet Citation: Toolkit for Implementing the Chronic Care Model in an Academic Environment: Work List Alerts. January 2008. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum-tools/chroniccaremodel/chronic3b3.html