Best Practices: How Successful Units Engaged Their Senior Executive Leaders

This PowerPoint slide presentation was shown on October 18, 2011.

Contents

Slide 1. Best Practices: How Successful Units Engaged Their Senior Executive Leaders
Slide 2. Jonathan Kling, BSN, BHA, RN, CCRN
Slide 3. Initial Challenges & Solutions
Slide 4. Best Practices
Slide 5. Lessons to Bring Back to Your Hospitals
Slide 6. Final Thoughts
Slide 7. Scott Raynes, MA, MBA
Slide 8. Initial Challenges & How They Were Overcome
Slide 9. Best Practices
Slide 10. Lessons to Bring Home to Your Hospitals
Slide 11. Final Thoughts
Slide 12. Craig Becker
Slide 13. Tennessee Hospital Association Board Aim
Slide 14. Questions?

 

Slide 1. Best Practices: How Successful Units Engaged Their Senior Executive Leaders

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CLABI Supplemental Call Series

October 18, 2011

Presenters:

Jonathan Kling, BSN, BHA, RN, CCRN
Scott Raynes, MA, MBA
Joan Chatham, MSN, RN
Melissa Allen, MS, RN

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Slide 2. Jonathan Kling, BSN, BHA, RN, CCRN

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CLABI Supplemental Call Series

Jonathan Kling, BSN, BHA, RN, CCRN
Director, Critical Care
NCH Healthcare System
Naples, Florida

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Slide 3. Initial Challenges & Solutions

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  • Challenges:
    • Buy-in from staff, physicians, and senior leadership
    • Inconsistent data collection and reviewing of data
    • Outdated, non-evidence-based policies and procedures
  • Solutions:
    • Consistent audit process with weekly meetings with senior leadership, physicians, and staff
    • With consistent data and timely communication, the cost benefits of quality care were clearly observed
    • Revision of policies in line with evidence-based practice

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Slide 4. Best Practices

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  • Consistent application of insertion bundle always
    • Identification of appropriate site
    • Sterile technique, head-to-toe coverage
    • Everyone in room sterile or clean at all times
    • Sterile dressing and documentation of line
    • Continuous assessment of lines
    • Consistent line care and maintenance at all times -- “scrub the hub"

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Slide 5. Lessons to Bring Back to Your Hospitals

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  • Collaborative, multidisciplinary team approach is key
    • Mandatory staff education
    • Quality contracts
  • Policies must be in line with evidence-based practice
  • Clear direction set with senior leadership
  • Strong physician champion is vital to success
  • Invest in products with proven success
  • Consistently use evidence-based practice “bundles” on all insertions
  • Consistently re-educate and audit on daily basis

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Slide 6. Final Thoughts

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Keys to success 

  • Clear vision and direction of strong senior leadership
  • Buy-in of physicians and staff 
  • Cannot be done quickly or without the support of a large multidisciplinary team 
  • Never say good is good enough; the challenge to be the best requires daily follow through and effort

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Slide 7. Scott Raynes, MA, MBA

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CLABI Supplemental Call Series

Scott Raynes, MA, MBA,
Chief Executive Officer
NorthCrest Medical Center
Springfield, Tennessee

Melissa Allen, MS, RN
Director, Infection Control
NorthCrest Medical Center
Springfield, Tennessee

Joan Chatham, MSN, RN
Director, Quality
NorthCrest Medical Center
Springfield, Tennessee

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Slide 8. Initial Challenges & How They Were Overcome

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  • Initial CLABSI project started with IHI Save 100,000 Lives Project 
  • A CLABSI bundle was established and has been in use since then 
  • Initial challenges were physician buy-in and compliance 
  • Results were reported quarterly to the Quality Review Committee, which includes senior administrators, physicians, and board members 
  • This group provided the support necessary to get physicians involved; nurses were empowered to speak up and stop the process if the physician was not compliant

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Slide 9.  Best Practices

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  • Leadership best practices:
    • Keep senior leadership informed of progress and failures
    • Make success an organizational goal to keep everyone involved
    •  Look constantly at your processes for opportunities for improvement
    • Monitor every insertion and share compliance results with staff
  • Clinical best practices:
    • Have a central line kit that contains all necessary items
    • Have a checklist attached to the bundle to make it immediately available
    • Have a procedure cart with extra supplies immediately available in case an item in the kit is contaminated
    • Include consents and time outs on your checklist

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Slide 10. Lessons to Bring Home to Your Hospital

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  • Zero infections is achievable if everyone complies with the bundle
  • We have had no CLABSI in our CCU since July 2008
  • If you make the process simple and convenient, you are more like to achieve compliance
  • Leadership support is essential

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Slide 11. Final Thoughts

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  • We teach this process to new graduate nurses during their orientation so they start out knowing the process 
  • We are happy to share our checklist with anyone who is interested

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Slide 12. Craig Becker

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CLABSI Supplemental Call Series

Craig Becker,
President and CEO
Tennessee Hospital Association
Nashville, TN

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Slide 13. Tennessee Hospital Association Board Aim

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Vision: Healthier, Safer Tennessee

Aim: Zero Preventable Harm

Targets:

  • Zero infections within 3 years
  • Top quartile performance on public measures

Priorities

  • Focus on achieving THA Board Aim of Zero Preventable Harm
  • Position Tennessee as a leader on patient safety efforts and healthcare-acquired infection reduction strategies.
  • Accelerate Tennessee’s efforts by focusing on:
    • Alignment among partner organizations
    • Leadership
    • Culture change
    • Accountability

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Slide 14. Questions?

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Current as of October 2011
Internet Citation: Best Practices: How Successful Units Engaged Their Senior Executive Leaders. October 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum-tools/cusptoolkit/contentcalls/best_practices-slides/bestpracticeslides.html