TeamSTEPPS Fundamentals Course: Module 10 - Implementation: Classroom Slides

TeamsTEPPS Fundamentals Course

TeamSTEPPS is a teamwork system developed jointly by the Department of Defense (DoD)and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication relating to patient safety.

TeamSTEPPS® Fundamentals Course: Module 10

Implementation: Classroom Slides

Contents:

Slide 1: Implementation
Slide 2: Objectives
Slide 3: Course Management Guide
Slide 4: Shift Toward a Culture of Safety
Slide 5: Team Improvement Action Plan
Slide 6: Exercise: Team Action Planning
Slide 7: Teamwork Actions


Slide 1: Implementation

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Slide 2: Objectives

  • Describe the contents of the course management guide.
  • Identify the ten steps to develop an action plan.
  • Develop an action plan.

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Slide 3: Course Management Guide

Provides information on the TeamSTEPPS course:

  • Purpose
  • Overview
  • Course Versions
  • Preparation and Execution
  • Validated Measurement Tools
  • Sample Course Materials

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Slide 4: Shift Toward a Culture of Safety

The shift process has three phases.

Phase 1: Assessment. Pretraining assessment includes site assessment, culture survey and data/measures. Are these ready? If no, pass through climate improvement and return to pretraining assessment. If yes proceed to action plan and then move on to Phase 2.

Phase 2: Planning, training and implementation. Training leads to intervention. Intervention includes testing and leads to Phase 3.

Phase 3: Sustainment. This phase includes culture change: coach and integrate, monitor the plan, and continuous improvement. Continuous improvement includes going back to training to lead to more culture change.

In short: Set the stage, decide what to do, make it happen and make it stick.

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Slide 5: Team Improvement Action Plan

Figure shows a flowchart with 10 steps as follows:

Step 1: Create a Change Team
Step 2: Define the Problem, Challenge or Opportunity for Improvement
Step 3: Define the Aim(s) of your TeamSTEPPS Intervention
Step 4: Design a TeamSTEPPS Intervention: Identify Priority Problem, Challenge or Opportunity from Step 2
Step 5: Develop a Plan for Testing the Effectiveness of Your TeamSTEPPS Intervention
Step 6: Develop an Implementation Plan
Step 7: Develop a Plan for Sustained Continuous Improvement
Step 8: Develop a Communication Plan
Step 9: Putting it All Together: Write the TeamSTEPPS Action Plan
Step 10: Review your TeamSTEPPS Action Plan with Key Personnel
Step 10 leads through Incorporate Feedback from Key Personnel back to Step 2.

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Slide 6: Exercise: Team Action Planning

  • Break into small groups by unit.
  • Develop an action plan.
  • Discuss the action plan with the class.

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Slide 7: Teamwork Actions

  • Develop an Action Plan for how to achieve goals.
    • Plan what you want to do.
  • Implement your Action Plan.
    • Do what you planned.
  • Test your intervention and Study what you did.
    • Celebrate short-term wins
  • Integrate and sustain the change (continuing to Study and Act on the results).
    • Monitor the change (Study) — continuously assess effectiveness and identify opportunities for further improvement.
    • Implement further improvements/changes (Act)

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Proceed to Module 11

Current as of November 2008
Internet Citation: TeamSTEPPS Fundamentals Course: Module 10 - Implementation: Classroom Slides: TeamsTEPPS Fundamentals Course. November 2008. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/slimplement.html