TeamSTEPPS Fundamentals Course: Module 7. Summary-Pulling it All Toget

TeamsTEPPS Fundamentals Course

TeamSTEPPS is a teamwork system developed jointly by the Department of Defense (DoD)and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication relating to patient safety.

TeamSTEPPS® Fundamentals Course: Module 7

Summary—Pulling it All Together: Classroom Slides

Contents:

Slide 1: Summary—Pulling It All Together
Slide 2: Objectives
Slide 3: TeamSTEPPS
Slide 4: Barriers to Team Effectiveness
Slide 5: Role Play
Slide 6: Identifying Opportunities to Use TeamSTEPPS Tools and Strategies
Slide 7: Summary
Slide 8: Action Planning

Slide 1: Summary—Pulling It All Together

Penguin doctor with clipboard in conversation with two penguins wearing scrub tops.

"The truth of the matter is that you always know the right thing to do. The hard part is doing it." —Norman Schwarzkopf

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Slide 2: Objectives

  • Discuss how to use the tools and strategies presented in this training.
  • Demonstrate how to appropriately apply the tools and strategies to real-life situations.
  • Practice using tools and strategies for overcoming barriers to team effectiveness.

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Slide 3: TeamSTEPPS

TeamSTEPPS logo. For details, go to [D] Text Description.

[D] Select for Text Description

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Slide 4: Barriers to Team Effectiveness


BarriersTools and StrategiesOutcomes
  • Inconsistency in Team Membership
  • Lack of Time
  • Lack of Information Sharing
  • Hierarchy
  • Defensiveness
  • Conventional Thinking
  • Complacency
  • Varying Communication Styles
  • Conflict
  • Lack of Coordination and Follow-Up with Co-Workers
  • Distractions
  • Fatigue
  • Workload
  • Misinterpretation of cues
  • Lack of Role Clarity
  • Brief
  • Huddle
  • Debrief
  • STEP
  • Cross Monitoring
  • Feedback
  • Advocacy and Assertion
  • Two-Challenge Rule
  • CUS
  • DESC Script
  • Collaboration
  • SBAR
  • Call-Out
  • Check-Back
  • Handoff
  • Shared Mental Model
  • Adaptability
  • Team Orientation
  • Mutual Trust
  • Team Performance
  • Patient Safety!

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Slide 5: Role Play

Penguin in a hat and cloak, with a wooden sword and play script.

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Slide 6: Identifying Opportunities to Use TeamSTEPPS Tools and Strategies

Male technician speaking with nurse.

Select the penguin director icon below to access the video.

'Roll 'Em!' Play Video (icon: penguin film director)
Opportunity to apply TeamSTEPPS technique to improve outcome (Flash video, 2 min., 11 sec.; 12.9 MB) (Download Flash)

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Slide 7: Summary

In the preceding section, we learned that teamwork strategies and tools—

  • Are available to both team members and leaders.
  • Can be categorized according to the specific barriers to team effectiveness in a given situation.
  • Can all be applied to most situations because they complement one another.

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Slide 8: Action Planning

To improve teamwork in your unit, what can you commit to focusing on?"

"The achievements of an organization are the results of the combined effort of each individual." —Vince Lombardi

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Return to Index
Proceed to Module 8

Internet Citation:

TeamSTEPPS Fundamentals Course: Module 7. Summary—Pulling it All Together: Classroom Slides. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/teamsteppstools/instructor/fundamentals/module7/slsummary.htm

Current as of November 2008
Internet Citation: TeamSTEPPS Fundamentals Course: Module 7. Summary-Pulling it All Toget: TeamsTEPPS Fundamentals Course. November 2008. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module7/slsummary.html