TeamSTEPPS® 2.0 Instructor Manual

Specialty Scenarios

The specialty scenarios on the following pages can be used to customize the TeamSTEPPS scenarios, vignettes, and practical exercises. The specialty scenarios are indexed by both department and TeamSTEPPS team skill.

Departments

Ambulatory Care (PDF File, 231 KB)
Ancillary Services (PDF File, 261 KB)
Med-Surg
(PDF File, 241 KB)
Dental (PDF File, 226 KB)
Neonatal ICU (PDF File, 215 KB)
ICU (PDF File, 225 KB)
ED
(PDF File, 251 KB)
OR
(PDF File, 258 KB)
L&D
(PDF File, 308 KB)
Combat Care
(PDF File, 265 KB)

TeamSTEPPS Team Skills:

The matrix indicates which scenarios are appropriate for use by: a) department, and b) specific tools for each TeamSTEPPS Team Skill. Use this matrix as a roadmap to identify which scenarios are most relevant to your training audience.

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 Specialty Scenario Matrix


Team-
STEPPS
Skill
Department and Corresponding Scenarios
Amb. Care
(1-8)
Ancillary Services
(9-25)
Med-
Surg

(26-35)
Dental
(36-43)
Neo-
natal ICU

(44-47)
ICU
(48-52)
ED
(53-66)
OR
(67-84)
L&D
(85-116)
Combat Care
(117-131)
Team Structure 1, 2 16-20, 23,25               118-120, 123-125
Leadership
Delegation 2 13,14, 16,25 30   45   55,59, 61,62 70,75 93,98, 100,101, 110 118, 121, 123-125
Brief 2,7 23 30,32 41   48,49, 52        
Huddle 3   31     48     92,97, 110-112 127
Debrief 7 17,18, 23         56     118, 120
Situation Monitoring
Situation Awareness 8 9-16, 24,25 26 41,43 47 49,51, 52 53,54, 55,58, 59,60, 62,66 68,71, 74-80, 84 85-87, 93, 97-99, 101, 104-106, 108-110, 112,113, 115,116 117, 121-125, 128-130
I'M SAFE                    
Cross-monitoring 4,5, 7 11,12, 16, 25 32,33 37 45,46 49-51 55,59, 61,62, 64 74-80 87,93, 97,98, 99, 104-106, 108,109, 113,116 118,119, 121, 123-126
STEP                    
Mutual Support
Task Assistance 4,5 10,11, 22, 25 27,33 40 45 50,52 53,59, 61,63 70,71, 73,75, 76,79 93,98, 100, 101, 110 117,119, 121, 124, 126
Two-Challenge Rule   9, 20,24 29   44, 47 52 58, 65,66 70,84 85,86, 90,91, 108, 115, 116 128,129
Feedback 3,8 12, 17-19, 23 26,31 38     56     120,127
Advocacy and Assertion 3,8 9,10, 20,24 26, 27, 31 39, 41-43 44,45, 47 49, 51,52 53,58, 65,66 69,74, 76-78, 79, 84 85,86, 87,91, 93,97, 98,99, 101,
103-108, 109, 111, 113,114, 116
117-119, 123, 127-129, 131
Conflict Resolution 1 19,21 29,35 38 47 51,52 57 74,84 85,86, 90,95, 96,99, 110, 116 129
CUS                    
DESC Script                 95  
Collaboration 1, 3-5 9-14, 16-20, 22-25 27,31, 33,35 37,40 45,46 48-52 53-56, 58,59, 61-65 70,71, 73-80, 84 85,86, 93,97, 98, 100,101, 103-106, 108-110, 112-115 117-121, 123-128
Communication
SBAR 3   31           102 118, 127
Handoff 6,7 11, 13,14 28 -30,
32, 34
39 45 48,49, 52 54,59 67-69, 74 87,89, 92,93, 97,98, 100,101, 110, 113 121, 123
Call-Out 4,5 16 33 36 45,47 50,52 62   97,98, 101 125, 126
Check-Back 2,3 10, 22,24 28, 30,31 37,41   52 53,58 67-69 87,88, 90,91, 92,94, 97,98, 101, 103 117, 127, 128

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Page last reviewed March 2014
Internet Citation: TeamSTEPPS® 2.0 Instructor Manual: Specialty Scenarios. March 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/contents.html