Implementation: Classroom Slides

TeamSTEPPS® Long-Term Care Version: Module 10

The Long-Term Care version of TeamSTEPPS adapts the core concepts of the TeamSTEPPS program to reflect the environment of nursing homes and other other long-term care settings such as assisted living and continuing care retirement communities. The examples, discussions, and exercises below are tailored to the long-term care environment.

Contents


Slide 1: Implementation

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Slide 2: Objectives

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  • Describe the contents of the course management guide.
  • Identify the 10 steps to develop a TeamSTEPPS action plan.
  • Develop a TeamSTEPPS action plan.

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Slide 3: Course Management Guide

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Provides information on the TeamSTEPPS course:

  • Purpose.
  • Overview.
  • Course Versions.
  • Preparation and Execution.
  • Validated Measurement Tools.
  • Sample Course Materials.

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Slide 4: Shift Toward a Culture of Safety

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The shift process has three phases.

Phase 1: Assessment. Pretraining assessment includes site assessment, culture survey and data/measures. Are these ready? If no, pass through climate improvement and return to pretraining assessment. If yes proceed to action plan and then move on to Phase 2.

Phase 2: Planning, training and implementation. Training leads to intervention. Intervention includes testing and leads to Phase 3.

Phase 3: Sustainment. This phase includes culture change: coach and integrate, monitor the plan, and continuous improvement. Continuous improvement includes going back to training to lead to more culture change.

In short: Set the stage, decide what to do, make it happen and make it stick.

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Slide 5: TeamSTEPPS Action Planning At a Glance

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Figure shows a flowchart with 10 steps as follows:

Step 1: Create a Change Team.
Step 2: Define the Problem, Challenge or Opportunity for Improvement.
Step 3: Define the Aim(s) of your TeamSTEPPS Intervention.
Step 4: Design a TeamSTEPPS Intervention: Identify Priority Problem, Challenge or Opportunity from Step 2.
Step 5: Develop a Plan for Testing the Effectiveness of Your TeamSTEPPS Intervention.
Step 6: Develop an Implementation Plan.
Step 7: Develop a Plan for Sustained Continuous Improvement.
Step 8: Develop a Communication Plan.
Step 9: Putting it All Together: Write the TeamSTEPPS Action Plan.
Step 10: Review your TeamSTEPPS Action Plan with Key Personnel.
Step 10 leads through Incorporate Feedback from Key Personnel back to Step 2.

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Slide 6: Exercise: TeamSTEPPS Action Planning

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  • Break into small groups by unit.
  • Develop an action plan.
  • Discuss the action plan with the class.

Exercise icon: Penguin on a stationary exercise bicycle.

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Slide 7: Teamwork Actions

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  • Develop an Action Plan for how to achieve goals:
    • Plan what you want to do.
  • Implement your Action Plan:
    • Do what you planned.
  • Test your intervention and Study what you did:
    • Celebrate short-term wins.
  • Integrate and sustain the change (continuing to Study and Act on the results):
    • Monitor the change (Study)—continuously assess effectiveness and identify opportunities for further improvement.
    • Implement further improvements/changes (Act).

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Current as of November 2012
Internet Citation: Implementation: Classroom Slides: TeamSTEPPS® Long-Term Care Version: Module 10. November 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/longtermcare/module10/slltcimplement.html