Mutual Support: Exercise Sheet
TeamSTEPPS® Long-Term Care Version: Module 5
The Long-Term Care version of TeamSTEPPS adapts the core concepts of the TeamSTEPPS program to reflect the environment of nursing homes and other other long-term care settings such as assisted living and continuing care retirement communities. The examples, discussions, and exercises below are tailored to the long-term care environment.
Instructions:
With guidance from your TeamSTEPPS instructor, perform the following script as a demonstration of the concept of Mutual Support.
Two nursing assistants are at the desk during a brief lull in a busy shift. They notice another nursing assistant racing busily between resident rooms and the supply area, glancing over at them as she passes.
NA #1: |
"Let's see whether Maureen can use some help." |
NA #2: |
"My resident will be back from rehab in just a few minutes, and I hate to get tied up. Besides, Maureen doesn't usually accept help from anyone." |
NA #1: |
"Come with me. I'll show you how it's done." |
(NA #1 approaches NA #3.) |
|
NA #1: |
"Maureen, I can see you're busy. I have about 5 minutes before my resident gets back from rehab. I can take Mr. Rappaport and Mrs. Papa to the morning coffee and news program for you if that helps." |
NA #3: |
"Thanks that would be great. They love to go and the program is starting shortly. Now I can help Mrs. Cortes finish getting ready for her doctor's appointment." |
NA #1: |
"The key to offering assistance is being clear about how much time you have and what tasks you're able to pick up." |