Summary-Pulling it All Together: Classroom Slides

TeamSTEPPS® Long-Term Care Version: Module 7

The Long-Term Care version of TeamSTEPPS adapts the core concepts of the TeamSTEPPS program to reflect the environment of nursing homes and other other long-term care settings such as assisted living and continuing care retirement communities. The examples, discussions, and exercises below are tailored to the long-term care environment.

Summary—Pulling it All Together: Classroom Slides

Contents


Slide 1: Summary—Pulling It All Together

Penguin doctor with clipboard in conversation with two penguins wearing scrub tops.

"The truth of the matter is that you always know the right thing to do. The hard part is doing it." —Norman Schwarzkopf

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Slide 2: Objectives

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  • Discuss how to use the tools and strategies presented in this training.
  • Demonstrate how to appropriately apply the tools and strategies to real-life situations.
  • Practice using tools and strategies for overcoming barriers to team effectiveness.

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Slide 3: TeamSTEPPS

TeamSTEPPS logo. For details, go to [D] Text Description.

[D] Select for Text Description

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Slide 4: Barriers to Team Effectiveness


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BarriersTools and StrategiesOutcomes
  • Inconsistency in Team Membership.
  • Lack of Time.
  • Lack of Information Sharing.
  • Hierarchy.
  • Defensiveness.
  • Conventional Thinking.
  • Complacency.
  • Varying Communication Styles.
  • Conflict.
  • Lack of Coordination and Followup With Co-Workers.
  • Distractions.
  • Fatigue.
  • Workload.
  • Misinterpretation of cues.
  • Lack of Role Clarity.
  • Brief.
  • Huddle.
  • Debrief.
  • STEP.
  • Cross-Monitoring.
  • Feedback.
  • Advocacy and Assertion.
  • Two-Challenge Rule.
  • CUS.
  • DESC Script.
  • Collaboration.
  • SBAR.
  • Call-Out.
  • Check-Back.
  • Handoff.
  • Shared Mental Model.
  • Adaptability.
  • Team Orientation.
  • Mutual Trust.
  • Team Performance.
  • Resident Safety!!

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Slide 5: Role Play

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Image: A penguin in a hat and cloak holds a wooden sword and play script.

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Slide 6: Identifying Opportunities to Use TeamSTEPPS Tools and Strategies

Image from video of male resident on exercise bike, speaking with female therapy aide. Select director icon to play video.

Select a penguin director icon below to access the video.

'Roll 'Em!' Play Video (icon: penguin film director)Opportunity to apply TeamSTEPPS technique to improve outcome in Sub-Acute Care (Flash video, 2 min., 26 sec.; 18 MB) (Plugin Software Help)

Opportunity to apply TeamSTEPPS technique to improve outcome in Long-Term Care (Flash video, 3 min., 15 sec., 87 MB) (Plugin Software Help)'Roll 'Em!' Play Video (icon: penguin film director)

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Slide 7: Summary

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In the preceding section, we learned that teamwork strategies and tools—

  • Are available to both team members and leaders.
  • Can be categorized according to the specific barriers to team effectiveness in a given situation.
  • Can all be applied to most situations because they complement one another.

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Slide 8: Action Planning

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To improve teamwork in your work area, what can you commit to focusing on?"

"The achievements of an organization are the results of the combined effort of each individual." —Vince Lombardi

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Current as of November 2012
Internet Citation: Summary-Pulling it All Together: Classroom Slides: TeamSTEPPS® Long-Term Care Version: Module 7. November 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/education/curriculum-tools/teamstepps/longtermcare/module7/slltcsummary.html