Exhibit 3. Reporting of patient safety events Designing Consumer Reporting Systems for Patient Safety Events [D] Text Description:A flowchart shows reporting of patient safety events.The chart begins with individuals experiencing or witnessing patient safety events. Information about the event flows to system users: primary system audience of consumers; and other potential audiences of medical care providers and bystanders. Information then flows to the following standardized reporting form:Reporter:_________________Injured party:______________________ (Encourage confidential reporting, giving name�but can be anonymous.)Type of event: harm event, no harm event, near miss. (Collect information on all types of events.)Event details: who, what, where, etc. (Use structured input in a common reporting format.)In your own words, please describe what happened. ___________________________ (Collect open-ended narrative information.)Reporting can be at any time, during or after the event. Allow real-time reporting, but caution reporters that the system is not a substitute for calling 911 in the event of emergencies. Current as of July 2011 Internet Citation: Exhibit 3. Reporting of patient safety events: Designing Consumer Reporting Systems for Patient Safety Events. July 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patient-safety-resources/resources/consumer-experience/reporting/exibit3.html
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