Figure 5-4 Mistake-Proofing the Design of Health Care Processes - Figure 5.4. An anti-scald plug Source: Courtesy of the Veterans' Administration (VA) National Center for Patient Safety. Used with permission.Return to Document Current as of May 2007 Internet Citation: Figure 5-4: Mistake-Proofing the Design of Health Care Processes -. May 2007. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patient-safety-resources/resources/mistakeproof/mistakefig5-4.html