Chart 5-2a. Item-level Average Percent Positive Response—Across All Database Hospitals (Text Description)

Item NumberSurvey Item (by Composite)Average Item
Percent Positive
Response
[Composite 1. Teamwork within Units]
A11. People support one another in this unit.83%
A32. When a lot of work needs to be done quickly, we work together as a team to get the work done.85%
A43. In this unit, people treat each other with respect.76%
A114. When one area in this unit gets really busy, others help out.67%
[Composite 2. Supervisor/Manager Expectations and Actions Promoting Patient Safety]
B11. My supervisor/manager says a good word when he/she sees a job done according to established patient safety procedures.69%
B22. My supervisor/manager seriously considers staff suggestions for improving patient safety.75%
B3
R
3. Whenever pressure builds up, my supervisor/manager wants us to work faster, even if it means taking shortcuts.74%
B4
R
4. My supervisor/manager overlooks patient safety problems that happen over and over.76%
[Composite 3. Management Support for Patient Safety]
F11. Hospital management provides a work climate that promotes patient safety.79%
F22. The actions of hospital management show that patient safety is a top priority.70%
F9
R
3. Hospital management seems interested in patient safety only after an adverse event happens.59%

The item's survey location is shown to the left. An "R" indicates a negatively worded item, where the percent positive response is based on those who responded "Strongly disagree" or "Disagree," or "Never" or "Rarely" (depending on the response category used for the item).

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Current as of December 2012
Internet Citation: Chart 5-2a. Item-level Average Percent Positive Response—Across All Database Hospitals (Text Description). December 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2007/chart5-2atxt.html