Chart 5-2c. Item-level Average Percent Positive Response—Across All Database Hospitals (Text Description)

Item NumberSurvey Item (by Composite)Average Item
Percent Positive
Response
[Composite 7. Communication Openness]
C21. Staff will freely speak up if they see something that may negatively affect patient care.76%
C42. Staff feel free to question the decisions or actions of those with more authority.46%
C6
R
3. Staff are afraid to ask questions when something does not seem right.62%
[Composite 8. Frequency of Events Reported]
D11. When a mistake is made, but is caught and corrected before affecting the patient, how often is this reported?50%
D22. When a mistake is made, but has no potential to harm the patient, how often is this reported?54%
D33. When a mistake is made that could harm the patient, but does not, how often is this reported?72%
[Composite 9. Teamwork Across Units]
F2
R
1. Hospital units do not coordinate well with each other.44%
F42. There is good cooperation among hospital units that need to work together.58%
F6
R
3. It is often unpleasant to work with staff from other hospital units.58%
F104. Hospital units work well together to provide the best care for patients.67%

The item's survey location is shown to the left. An "R" indicates a negatively worded item, where the percent positive response is based on those who responded "Strongly disagree" or "Disagree," or "Never" or "Rarely" (depending on the response category used for the item).

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Current as of December 2012
Internet Citation: Chart 5-2c. Item-level Average Percent Positive Response—Across All Database Hospitals (Text Description). December 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2007/chart5-2ctxt.html