Table B-9. Composite-level Average Percent Positive Response by Respondent Interaction with Patients

2007 Comparative Database Report

Patient Safety Culture CompositesRespondent Interaction with Patients
With
direct interaction
Without
direct interaction
376
Hospitals
367
Hospitals
78,129
Respondents
24,603
Respondents
1. Teamwork Within Units78%79%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety74%76%
3. Management Support for Patient Safety68%75%
4. Org Learning—Continuous Improvement69%70%
5. Overall Perceptions of Patient Safety63%65%
6. Feedback & Communication About Error61%65%
7. Communication Openness61%63%
8. Frequency of Events Reported59%60%
9. Teamwork Across Units56%57%
10. Staffing56%52%
11. Handoffs & Transitions46%38%
12. Nonpunitive Response to Error43%46%
Average Across Composites61%62%

Return to Appendix B

Current as of December 2012
Internet Citation: Table B-9. Composite-level Average Percent Positive Response by Respondent Interaction with Patients: 2007 Comparative Database Report. December 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2007/hospdbtabb9.html