Table B-9.

Composite-level Average Percent Positive Response by Respondent Interaction with Patients

2008 Comparative Database Report 

Patient Safety Culture CompositesRespondent Interaction with Patients
With
direct interaction
Without
direct interaction
512 Hospitals495 Hospitals
115,426 Respondents35,122 Respondents
1. Teamwork Within Units79%79%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety75%76%
3. Management Support for Patient Safety69%76%
4. Org Learning—Continuous Improvement70%71%
5. Overall Perceptions of Patient Safety64%66%
6. Feedback & Communication About Error62%66%
7. Communication Openness62%64%
8. Frequency of Events Reported60%61%
9. Teamwork Across Units57%58%
10. Staffing56%52%
11. Handoffs & Transitions46%39%
12. Nonpunitive Response to Error44%47%
Average Across Composites62%63%

Return to Appendix B

Current as of March 2008
Internet Citation: Table B-9. : Composite-level Average Percent Positive Response by Respondent Interaction with Patients. March 2008. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2008/tableb9.html