Table C-9.

Trending: Composite-level Average Percent Positive Response by Respondent Interaction with Patients

2008 Comparative Database Report

Patient Safety Culture CompositesRespondent Interaction with Patients
With
direct interaction
Without
direct interaction
97 Hospitals both years92 Hospitals both years
13,063 Most Recent
Respondents
3,179 Most Recent
Respondents
12,254 Previous
Respondents
35,122 Previous
Respondents
1. Teamwork Within UnitsMost Recent80%82%
Previous78%81%
Change2%1%
2. Supervisor/Manager Expectations & Actions Promoting Patient SafetyMost Recent76%76%
Previous74%76%
Change2%0%
3. Management Support for Patient SafetyMost Recent72%78%
Previous71%77%
Change1%1%
4. Org Learning—Continuous ImprovementMost Recent74%74%
Previous71%73%
Change3%1%
5. Overall Perceptions of Patient SafetyMost Recent68%69%
Previous65%66%
Change3%3%
6. Feedback & Communication About ErrorMost Recent63%67%
Previous61%66%
Change2%1%
7. Communication OpennessMost Recent63%64%
Previous60%64%
Change3%0%
8. Frequency of Events ReportedMost Recent63%62%
Previous61%60%
Change2%2%
9. Teamwork Across UnitsMost Recent61%62%
Previous60%60%
Change1%2%
10. StaffingMost Recent58%56%
Previous58%53%
Change0%3%
11. Handoffs & TransitionsMost Recent51%43%
Previous49%41%
Change2%2%
12. Nonpunitive Response to ErrorMost Recent46%51%
Previous44%48%
Change2%3%

Return to Appendix C

Current as of March 2008
Internet Citation: Table C-9. : Trending: Composite-level Average Percent Positive Response by Respondent Interaction with Patients. March 2008. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2008/tablec9.html