Table B-11.

Average Percent Distribution of Work Area/Unit Patient Safety Grades by Interaction With Patients

2009 Comparative Database Report

Work Area/Unit Patient Safety GradeInteraction With Patients
WITH direct interactionWITHOUT direct interaction
614 Hospitals596 Hospitals
143,052 Respondents43,658 Respondents
AExcellent24%28%
BVery Good48%49%
CAcceptable23%20%
DPoor5%3%
EFailing1%0%

Note: Average percent totals in the table may not sum to exactly 100% due to rounding of decimals.

Return to Appendix B

Current as of April 2009
Internet Citation: Table B-11.: Average Percent Distribution of Work Area/Unit Patient Safety Grades by Interaction With Patients. April 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2009/tabb-11.html