Table D-5.

Trending: Composite-Level Average Percent Positive Response by Staff Position

2009 Comparative Database Report

Patient Safety Culture CompositesStaff Position
Admin/MgmtAttending/ Physician/ Resident/PA or NPDieticianPatient Care Asst/Aide/ Care PartnerPharmacistRN/LVN/LPNTechnician (EKG, Lab, Radiology)Therapist (Resp, Phys, Occup, Speech)Unit Asst/Clerk/ Secretary
187 Hospitals Both Years120 Hospitals Both Years80 Hospitals Both Years158 Hospitals Both Years116 Hospitals Both Years201 Hospitals Both Years165 Hospitals Both Years162 Hospitals Both Years179 Hospitals Both Years
4,881 Most Recent Respon-
dents
2,869 Most Recent Respon-
dents
365 Most Recent Respon-
dents
3,755 Most Recent Respon-
dents
985 Most Recent Respon-
dents
22,584 Most Recent Respon-
dents
5,948 Most Recent Respon-
dents
2,831 Most Recent Respon-
dents
3,700 Most Recent Respon-
dents
4,608 Previous Respon-
dents
2,492 Previous Respon-
dents
371 Previous Respon-
dents
3,512 Previous Respon-
dents
909 Previous Respon-
dents
20,928 Previous Respon-
dents
5,322 Previous Responvdents2,675 Previous Respon-
dents
3,741 Previous Respon-
dents
1. Teamwork Within UnitsMost Recent89%83%84%73%80%79%77%82%77%
Previous84%81%81%69%73%78%73%81%76%
Change5%2%3%4%7%1%4%1%1%
2. Supervisor/Manager Expectations & Actions Promoting Patient SafetyMost Recent86%72%82%74%76%73%76%78%77%
Previous83%67%76%71%73%72%72%75%79%
Change3%5%6%3%3%1%4%3%-2%
3. Organizational Learning—Continuous ImprovementMost Recent84%72%72%72%72%71%70%71%71%
Previous80%66%73%68%69%69%66%69%69%
Change4%6%-1%4%3%2%4%2%2%
4. Management Support for Patient SafetyMost Recent83%69%75%74%67%64%72%71%76%
Previous80%65%74%69%64%63%70%67%73%
Change3%4%1%5%3%1%2%4%3%
5. Overall Perceptions of Patient SafetyMost Recent73%62%68%62%60%60%70%68%66%
Previous70%60%66%59%58%57%68%67%67%
Change3%2%2%3%2%3%2%1%-1%
6. Feedback & Communication About ErrorMost Recent76%60%71%63%63%58%63%65%65%
Previous73%57%67%60%59%57%60%63%67%
Change3%3%4%3%4%1%3%2%-2%
7. Communication OpennessMost Recent76%64%64%55%69%60%61%66%60%
Previous72%62%64%56%67%60%59%65%61%
Change4%2%0%-1%2%0%2%1%-1%
8. Frequency of Events ReportedMost Recent67%56%60%65%52%62%60%54%67%
Previous63%54%52%61%47%59%59%55%63%
Change4%2%8%4%5%3%1%-1%4%
9. Teamwork Across UnitsMost Recent64%58%60%58%54%56%54%62%59%
Previous60%55%63%58%51%53%54%57%58%
Change4%3%-3%0%3%3%0%5%1%
10. StaffingMost Recent64%54%56%50%56%56%57%60%53%
Previous60%53%58%47%50%55%54%57%52%
Change4%1%-2%3%6%1%3%3%1%
11. Handoffs & TransitionsMost Recent47%44%39%49%28%49%39%41%48%
Previous46%40%42%49%28%47%39%40%46%
Change1%4%-3%0%0%2%0%1%2%
12. Nonpunitive Response to ErrorMost Recent63%40%47%37%60%44%42%52%39%
Previous59%41%43%34%55%42%40%49%41%
Change4%-1%4%3%5%2%2%3%-2%

Return to Appendix D

Current as of April 2009
Internet Citation: Table D-5.: Trending: Composite-Level Average Percent Positive Response by Staff Position. April 2009. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2009/tabd-5.html