- 551.89 KB]Table D-9.
Trending: Composite-Level Average Percent Positive Response by Interaction With Patients
2009 Comparative Database Report
| Patient Safety Culture Composites | Interaction with Patients | ||
|---|---|---|---|
| WITH direct interaction | WITHOUT direct interaction | ||
| 203 Hospitals Both Years | 198 Hospitals Both Years | ||
| 48,941 Most Recent Respondents | 15,100 Most Recent Respondents | ||
| 7,300 Previous Respondents | 2,079 Previous Respondents | ||
| 1. Teamwork Within Units | Most Recent | 79% | 81% |
| Previous | 77% | 78% | |
| Change | 2% | 3% | |
| 2. Supervisor/Manager Expectations & Actions Promoting Patient Safety | Most Recent | 75% | 77% |
| Previous | 74% | 76% | |
| Change | 1% | 1% | |
| 3. Organizational Learning—Continuous Improvement | Most Recent | 72% | 73% |
| Previous | 69% | 71% | |
| Change | 3% | 2% | |
| 4. Management Support for Patient Safety | Most Recent | 70% | 76% |
| Previous | 67% | 74% | |
| Change | 3% | 2% | |
| 5. Overall Perceptions of Patient Safety | Most Recent | 65% | 66% |
| Previous | 62% | 64% | |
| Change | 3% | 2% | |
| 6. Feedback & Communication About Error | Most Recent | 62% | 67% |
| Previous | 60% | 65% | |
| Change | 2% | 2% | |
| 7. Communication Openness | Most Recent | 61% | 64% |
| Previous | 60% | 63% | |
| Change | 1% | 1% | |
| 8. Frequency of Events Reported | Most Recent | 61% | 62% |
| Previous | 59% | 60% | |
| Change | 2% | 2% | |
| 9. Teamwork Across Units | Most Recent | 57% | 59% |
| Previous | 56% | 57% | |
| Change | 1% | 2% | |
| 10. Staffing | Most Recent | 56% | 54% |
| Previous | 55% | 50% | |
| Change | 1% | 4% | |
| 11. Handoffs & Transitions | Most Recent | 47% | 40% |
| Previous | 46% | 38% | |
| Change | 1% | 2% | |
| 12. Nonpunitive Response to Error | Most Recent | 44% | 49% |
| Previous | 42% | 45% | |
| Change | 2% | 4% | |
Page last reviewed April 2009
Internet Citation: Table D-9.: Trending: Composite-Level Average Percent Positive Response by Interaction With Patients.
April 2009. Agency for Healthcare Research and Quality, Rockville, MD. https://archive.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2009/tabd-9.html
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