Table D-1. Trending: Composite-Level Average Percent Response by Work Area/Unit

2010 User Comparative Database Report

#Work Area/Unit
Anesthes- iologyEmer- gencyICU (any type)LabMedicineObstet- ricsPediat- ricsPharmacyPsych/ Mental HlthRadiologyRehabili- tationSurgery
No. of Hospitals Both Years171881641822261336012571196139203
No. of Most Recent Respondents2805,8717,3905,24811,9864,7212,4782,6001,9596,4173,7789,647
No. of Previous Respondents4345,4687,2294,65810,6154,2082,3132,3691,9645,2093,3699,782

 

Patient Safety Culture CompositeSurveyWork Area/Unit
Anesthes- iologyEmer- gencyICU (any type)LabMedicineObstet- ricsPediat- ricsPharmacyPsych/ Mental HlthRadiologyRehabili- tationSurgery
1. Teamwork Within UnitsMost Recent80%77%83%76%75%80%83%75%76%79%84%76%
Previous79%76%79%77%74%77%82%73%74%76%82%74%
Change1%1%4%-1%1%3%1%2%2%3%2%2%
2. Supervisor/Manager Expectations & Actions Promoting Patient SafetyMost Recent71%70%74%73%73%72%74%75%73%76%80%73%
Previous72%71%72%74%72%71%74%71%73%75%81%71%
Change-1%-1%2%-1%1%1%0%4%0%1%-1%2%
3. Management Support for Patient SafetyMost Recent70%61%63%72%65%69%69%68%67%74%75%69%
Previous64%59%59%70%63%63%65%64%64%69%73%66%
Change6%2%4%2%2%6%4%4%3%5%2%3%
4. Organizational Learning—Continuous ImprovementMost Recent71%66%72%70%71%73%74%74%69%71%73%74%
Previous72%62%67%70%68%68%68%70%68%67%72%71%
Change-1%4%5%0%3%5%6%4%1%4%1%3%
5. Overall Perceptions of Patient SafetyMost Recent62%54%60%68%55%65%65%61%58%74%73%65%
Previous56%52%55%67%53%57%63%56%57%68%71%62%
Change6%2%5%1%2%8%2%5%1%6%2%3%
6. Feedback & Communication About ErrorMost Recent59%56%60%63%58%62%61%65%65%65%68%63%
Previous59%55%55%62%55%57%57%60%59%61%66%60%
Change0%1%5%1%3%5%4%5%6%4%2%3%
7. Communication OpennessMost Recent64%58%63%60%56%61%65%65%59%63%67%61%
Previous63%58%60%59%54%60%61%63%57%61%67%61%
Change1%0%3%1%2%1%4%2%2%2%0%0%
8. Frequency of Events ReportedMost Recent49%56%58%69%60%62%65%56%64%59%63%66%
Previous47%54%54%66%58%58%57%52%61%54%63%61%
Change2%2%4%3%2%4%8%4%3%5%0%5%
9. Teamwork Across UnitsMost Recent52%46%54%54%55%56%54%50%51%56%58%52%
Previous51%45%51%53%55%52%52%47%48%54%60%51%
Change1%1%3%1%0%4%2%3%3%2%-2%1%
10. StaffingMost Recent49%46%56%54%50%62%61%53%58%64%61%54%
Previous45%44%50%52%48%54%59%47%56%59%59%52%
Change4%2%6%2%2%8%2%6%2%5%2%2%
11. Handoffs & TransitionsMost Recent34%46%48%36%43%54%49%25%39%41%38%39%
Previous35%45%47%35%46%50%45%26%40%40%41%40%
Change-1%1%1%1%-3%4%4%-1%-1%1%-3%-1%
12. Nonpunitive Response to ErrorMost Recent38%35%41%40%40%42%42%53%48%44%56%42%
Previous42%34%38%39%38%38%42%50%46%44%54%42%
Change-4%1%3%1%2%4%0%3%2%0%2%0%

Return to Appendix D

Current as of March 2010
Internet Citation: Table D-1. Trending: Composite-Level Average Percent Response by Work Area/Unit: 2010 User Comparative Database Report. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2010/tabd1.html